Challenges Staff,

My service from you (and the delivery driver who completed my order) was fantastic! The model arrived the same day, in perfect condition, and really made my weekend. What really sold me on your store (besides it being where I bought my first ever Gunpla - this Zeta Gundam was my second) was the fact that you called to follow up on the item still being in my cart. That little bit of extra service just really hit me, and proved why I’d be best served to support a local shop ran by great folks. I’ll definitely be getting my next model from Challenges!

Challenges has an easy online ordering system, with things in stock represented on their website. Contact less pickup was easy. Excellent customer service.

Wow! We have officially found our board game home to buy new games during COVID times and beyond, 100%. From start to finish, it was super easy to order on the website and to see what games were actually in stock or not. Then, when we saw the price of local delivery, it was so affordable that I figured it must take the games a few days - a week to ship to my house (which I was fine with), but as everyone else has stated, they deliver SAME DAY straight to my apartment. They were so nice, attentive, and best of all, so enthusiastic about making sure our games got to us safely.

I was very happy with my purchase! I bought Dinosaur Island for my mother for X-Mas - she loves dinosaurs and tabletop games, so it feels like the perfect mix! - and ordered extra early in case there were issues with shipping. The game was shipped almost immediately and arrived in pristine condition! I can't wait to see her reaction after she plays for the first time. Thank you Challenges for making my X-Mas shopping a bit easier!